Payment Method

We strive to make your shopping experience as seamless and transparent as possible. Please review the following information regarding our payment methods, discount codes, shipping options, and associated fees.

Payment Methods

We offer a variety of secure payment options to suit your needs:

  • PayPal: A fast and secure way to make payments online.
  • Credit/Debit Cards: We accept Visa, Mastercard, American Express, and Discover.

Discount Codes

  • Occasional Discounts: From time to time we offer discount codes that can be applied at checkout. These codes must be entered before completing your purchase to receive the discount.
  • Conditions: Discount codes cannot be combined with other promotions unless stated otherwise. They are only valid for the specified duration and cannot be applied to previous purchases.

Shipping Options

  • Standard Shipping: We offer free standard shipping on all orders. Delivery times vary depending on your location but generally take between 15-30 business days.
  • Express Shipping: If you need to receive your order faster, we offer express shipping options at an additional cost. The fee for express shipping will be calculated and displayed at checkout based on your delivery address.

Fees and Charges

  • Product Prices: All product prices are listed in USD. The total price, including any applicable taxes and shipping fees, will be displayed at checkout before you complete your purchase.
  • Taxes: Sales tax may be applied to your order depending on your shipping address. The applicable tax amount will be calculated and displayed at checkout.
  • Shipping Fees:
    • Standard Shipping: Free
    • Express Shipping: Additional charges apply based on your location and will be displayed at checkout.

Order Confirmation

  • Confirmation Email: After placing your order, you will receive a confirmation email with the details of your purchase, including the items ordered, the total amount charged, and the shipping method selected.
  • Shipping Notification: Once your order has been shipped, you will receive another email with tracking information.

Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you may return unused and uninstalled products within 15 days of receipt for a refund. Items must be returned in their original condition and packaging.
  • Quality Issues: If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or a full refund and cover the return shipping costs.
  • Non-Quality Related Returns: For returns not due to quality issues, the customer is responsible for the return shipping costs.

We are committed to providing excellent customer service and support. If you have any questions or need further assistance, please contact our customer service team at service@lqtenleo.com.

Thank you for choosing "LQTENLEO" for your shopping needs!