Q&A
Q1: What materials are used for your steering wheel covers and shift paddles?
A1: Our steering wheel covers and shift paddles are crafted from premium materials such as leather, Alcantara, athsuede, carbon fiber, and suede to ensure durability, comfort, and style.
Q2: Are your steering wheel covers custom-fit for specific car models?
A2: Yes, our steering wheel covers are designed to be a perfect fit for a wide range of car models, including brands like BMW, Audi, Mercedes-Benz, and more.
Q3: How do i know if this cover is suitable for my steering wheel?
A3: Because of the car model names are different in each countries, so the car models we offer are only a reference. Please check the original steering wheel photo, make sure it's same with your steering wheel. If you not sure, please contact us.
Q4: How do I install a hand-stitched steering wheel cover?
A4: We provide a detailed step-by-step installation guide with every hand-stitched steering wheel cover. You can also watch our installation demonstration video on our website for easy instructions.
Q5: Do i need to remove the original leather of the steering wheel?
A5: No, you needn't, if you do, the steering wheel cover will not fit the steering wheel prefectly.
Q6: How to customize the steering wheel cover?
A6: If need customize, please tell us what material you want by Letter ABCDE. The material options including: PU leather, Real genuine leather, suede, carbon fiber, alcantara.
Q7: Can I choose the color and stitching style for my steering wheel cover?
A7: Absolutely! We offer a variety of colors and stitching styles so you can customize your steering wheel cover to match your personal style and car interior.
Q8: What is Alcantara and why is it used in steering wheel covers?
A8: Alcantara is a high-quality synthetic material known for its durability, softness, and luxurious feel. It provides excellent grip and comfort, making it a popular choice for steering wheel covers.
Q9: How do I care for and maintain my leather steering wheel cover?
A9: To maintain your leather steering wheel cover, regularly clean it with a damp cloth and use a leather conditioner to keep it soft and supple. Avoid exposure to extreme temperatures and direct sunlight.
Q10: Do you offer a warranty on your steering wheel covers and shift paddles?
A10: Yes, we offer a one-year warranty on all our steering wheel covers and shift paddles. If you encounter any issues, please contact our customer service for assistance.
Q11: What should I do if my steering wheel cover doesn’t fit properly?
A11: If your steering wheel cover doesn't fit properly, please contact our customer service team. We will assist you in finding the correct fit or offer a replacement if needed.
Q12: Can I return or exchange a custom steering wheel cover?
A12: Yes, we accept returns and exchanges for custom steering wheel covers within 15 days of purchase, provided they are in unused condition. Please refer to our return policy for more details.
Q13: Are all your steering wheel covers custom made?
A13: Yes. We do not have any stock, all orders will customized acorrding to your requests.
Q14: How long does it take to receive my order?
A14: Orders typically ship within 3-5 business days. We normally ship your items with standard free shipping, and it takes about 15-30 business days to arrive your place. You can also pick an express shipping, will need extra cost, it takes about 5-10 working days. delivery times may vary depending on your location.